Shipping & Delivery
How much does shipping cost and how fast will I get my order?
We offer same-day dispatch on orders placed before 12pm Sydney time! All orders are sent from Sydney with Australia Post, using a tracked service. Here are your options:. If you’re in a rural area, please allow an extra 1 to 2 business days. Delivery
Do you ship internationally?
Unfortunately, we don’t ship internationally from this website. But if you’re overseas and would love to order, we’d be happy to help! Just send us an email at [email protected] or chat with us using the chat bubble at the bottom of the pag
How do I track my order?
We offer same-day dispatch on orders placed before 12pm Sydney time! Once your order is on its way, we’ll send you an email with your tracking number, and Australia Post will keep you updated directly too. You can also pop your tracking number into t
My parcel arrived damaged. What should I do?
Oh no, we’re so sorry! In the rare case that this happens, please let us know as soon as you can by emailing [email protected] with your order number and a few photos of the damaged packaging and the items inside. Our team will take a look
My order hasn't arrived yet. What should I do?
We’re sorry your order hasn’t arrived yet! Here are a few things to check first:. If it’s been more than 5 business days since your tracking last updated, or your parcel shows as delivered but you can’t find it, please contact Australia Post to lodge