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Why was I charged twice for my order?Updated 23 days ago

Don’t worry, this can sometimes happen! A payment may show up twice because of a pending transaction or bank authorisation, which usually drops off on its own within a few business days.

If you think you’ve been charged twice, please email us at [email protected] with your order number, the amount and your payment method. Our team will look into it for you, and if you were charged twice, we’ll refund the extra payment right away. 💗

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