How do I return or exchange my order?Updated 25 days ago

Returning or exchanging your order is easy! Before you start, have a quick read of our Returns & Exchanges page to make sure your order is eligible. Here’s how it works:

1. Start your return. Head to our returns portal and follow the steps, letting us know if you’d like an exchange, refund or store credit.
2. Pack it up. Place your unopened items securely in their original packaging, including the tester piece if your set came with one.
3. Send it back. We recommend using a tracked shipping service, as we can’t take responsibility for returns that go missing on the way to us.
4. We’ll be in touch. Once your return arrives, we’ll reach out within 48 to 72 hours and let you know when it’s been processed.

Need a hand? Email us at [email protected] and we’ll be happy to help. 💗