Can I cancel or change my order?Updated 23 days ago

We know you’re excited to get your order, and so are we! Because we pack and ship orders so quickly, we’re unfortunately unable to make any changes or cancellations once an order has been placed.

But don’t worry! Once your package arrives, you’re more than welcome to send it back to us for an exchange, refund or store credit, as long as it’s unused and returned within 30 days. For toppers and wigs, we offer a one-time return or exchange within 7 days, as long as they’re unopened with the seal fully intact. You can find all the details on our Returns & Exchanges page. 💗