Hair Care & Styling
How should I wash my extensions?
Looking after your extensions properly will keep them soft, silky and lasting longer! Here’s how to wash them:. Remember: always use a shampoo that’s free from parabens, sulphates, alcohol and keratin, and only condition the mids and ends. Sticking t
How do I brush my extensions?
Always start from the ends and work your way up to the roots, holding the hair near the bond to avoid pulling. We recommend using a soft bristleor loop brush that's gentle on extensions. 💗
How often can I style my hair extensions with hot tools?
Our extensions are made from 100% Remy human hair, so you can style them with hot tools just as often as you would your natural hair! Just remember to always use a heat protectant on both your extensions and your natural hair. This helps prevent heat
Can I dye my extensions?
Yes, you can! Our extensions are made from high-quality human hair, so they can be dyed. That said, we always recommend choosing a shade that closely matches your natural colour so you don't need to colour them at all. If you're unsure which shade to
Can I sleep in my hair extensions?
Ready to wear extensions should always be removed before bed. For semi-permanent extensions, make sure your hair is completely dry, then tie it in a loose braid or low ponytail. A silk or satin pillowcase is also a lovely way to reduce friction and t
Can I swim with hair extensions?
We recommend keeping your hair above the water when you’re wearing extensions. Salt water and pool chemicals can cause tangles and strip moisture from the hair, which can leave your extensions feeling dry. If your extensions do get wet while swimming
Why have my extensions turned pink or orange?
Oh no! This usually happens when sunscreen gets onto your extensions. Some sunscreens contain avobenzone or oxybenzone, which can react with the hair and leave a pink or orange tint. Chlorine, salt water and hard water can also leave build-up behind
Can I wear extensions to the gym?
Yes, you can! Just tie your hair up in a ponytail or braid to keep it from tangling. If you sweat a lot, give your extensions a little extra care with regular gentle washing so they stay fresh. 💗
How should I store my clip-in or halo extensions?
Give them a gentle brush, then store them in a cool, dry place, ideally in their original box or a storage bag. Keeping them flat and away from dust and direct sunlight will help them stay smooth and tangle-free. 💗
Why are my extensions tangling or shedding?
A little shedding is completely normal, especially in the first few washes. Tangling usually happens when the hair gets dry, so here are a few things that help:. If the shedding seems excessive, please reach out to us at [email protected] a
What products do you recommend for my extensions?
Great question! Unlike your natural hair, extensions don’t get nourishment from your scalp, so the products you use make a big difference. Here’s what to look for:. For more tips, check out our hair care guide. 💗