Can I return my topper, scalp fill-ins or wig?Updated 25 days ago

To keep our hair loss solutions hygiene-safe for every customer, we have special return rules for these products:

• Toppers: a one-time return or exchange within 7 days, as long as the topper is unopened, the seal is fully intact and it hasn’t been worn or tried on. Each topper comes with a colour swatch in the box, so you can check the shade before opening the main compartment.
• Scalp Hair Fill-Ins: returns within 30 days, as long as the pack is unopened and the seal is fully intact. They don’t come with a tester, so if you’d like to check your shade first, our sample pack is a great option.
• Wigs: a one-time return or exchange within 7 days, as long as the wig is unopened, the seal is fully intact and it hasn’t been worn or tried on.

Once these products have been opened or worn, we’re unable to accept a return or exchange. You can find all the details on our Returns & Exchanges page. 💗